IN STEP BEHAVIORAL HEALTH, S.C.
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​Telehealth Instructions

Please enter your clinician virtual waiting room 10 minutes before your telehealth appointment. For more  information on how to use Zoom app, please click the following button:
Instructions for telehealth appointments
If you are unable to enroll in our patient portal you can click on the Informed Consent for Telemedicine button below for an overview of how telemedicine works and to download the form.  Once signed the form can be scanned and emailed to:

patientsvcrep@instep360.org   

If a scanner is not available it is acceptable to photograph the signed document and email it to us.
​

​In Step Behavioral Health

1024 W Main Street, St. Charles IL 60174

​Phone: (630) 262 - 2640
Fax:     (630) 262 - 2645

​M:   8:30 am - 5:00 pm
T:    8:30 am - 5:00 pm
W:   8:30 am - 5:00 pm
Th:  9:00 am - 6:30 pm
F:    9:00 am - 2:00 pm
​Sat: 9:00 am - 12:00 noon
​​Some therapists offer extended hours, including evenings and weekends beyond those posted.  Please contact the office to inquire.

Prescription refill requests are accepted during office hours only and will  be processed within 3 business days.



NOTE: Patients with urgent or life threatening situations should ​call 911 or go to the nearest emergency room.​​
click here for directions
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© 2023 In Step Behavioral Health, S.C.-  All rights reserved.
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