Prepare For Your Call
During the first call, the In Step staffs ask you some preliminary questions. In order to expediate the scheduling process, please ensure that the following information can be provided :
Screening Questions:
In addition, the following screening information will be requested during the initial contact:
During the first call, the In Step staffs ask you some preliminary questions. In order to expediate the scheduling process, please ensure that the following information can be provided :
- Demographic information such as address, email, date of birth, phone number
- Are you seeking an appointment with a specific Clinician? To see the current clinicians' bios at In Step please click here.
- How did you hear about In Step?
- The name of your primary care physician.
- If you are insured, please make your insurance card accessible.
- Reasons for seeking treatment.
- In Step offers in-office (in person) as well telehealth (online) appointments. What type of appointment would you prefer?
- Billing information such as credit card information. Please note that prior to schedule an appointment, a $50 new patient's fee will be collected and credited to your account.
Screening Questions:
In addition, the following screening information will be requested during the initial contact:
- Are you coming for a hospitals or step-down unit?
- Have you ever been hospitalized during the past year? If yes, please provide us with the reason.
- Are you currently with a Therapist? If yes, please provide us with his/her name.
- Are you currently on any psychotropic medication? If yes, please list your medications.
