IN STEP BEHAVIORAL HEALTH, S.C.
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After Hours Charges

After hours messages sent to Dr. Srinivas Rao, Martin Mika, APN and Pollyanna Vujovic, MSN, FNP will be responded to generally within one hour and may incur a fee.  Here are a few examples you may want to consider before sending a message:
  • Suspected side effects of a new medication or medication change are, in most cases, assessed without cost.
  • Extended conversations may lead to a telephone consult charge.
  • Urgent medication refills due to foreseeable circumstances (such as a vacation) will likely lead to a service fee.
Charges will be incurred at the sole discretion of Dr. Rao, Martin Mika, APN and Pollyanna Vujovic, MSN, FNP.

As always, for life threatening situations or emergencies call 911 or visit the nearest Emergency Room.

​In Step Behavioral Health

1024 W Main Street, St. Charles IL 60174

​Phone: (630) 262 - 2640
Fax: 
(888) 409 - 5576

​M:   8:30 am - 5:00 pm
T:    8:30 am - 5:00 pm
W:   8:30 am - 5:00 pm
Th:  9:00 am - 6:30 pm
F:    9:00 am - 2:00 pm

​Sat: 9:00 am - 12:00 noon
​​Some therapists offer extended hours, including evenings and weekends beyond those posted.  Please contact the office to inquire.

Prescription refill requests are accepted during office hours only and will  be processed within 3 business days.



NOTE: Patients with urgent or life threatening situations should ​call 911 or go to the nearest emergency room.​​
click here for directions
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© 2023 In Step Behavioral Health, S.C.-  All rights reserved.
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